Exclusive capabilities to elevate your shipment visibility, built on top of the standard Track & Trace API.
Track & Trace Premium extends the Track & Trace API with additional data sources, cleaner event streams, richer event level detail and AI-generated predictions. It uses the same subscription and event model as the standard API, so no change to your integration flow is required to benefit from most features.
How to activate
Premium is quick to switch on and does not require you to re-integrate. Contact your CargoAi point of contact to enable it for your account and discuss about pricing details.
What's included
| Feature | In short |
|---|---|
| Extended Source Coverage | Extra data sources and GHA feeds, queried in parallel, to close milestone gaps |
| Duplicate Event Filter | Remove duplicate events from airlines' data feed per AWB using first or last event logic (based on event's date) |
| Milestone Completeness Visibility Report | Weekly milestone completion report per carrier, plus a one-off report per prefix |
| Split Shipment Indicator | Dedicated field flagging shipment splits across the journey |
| RFS & Aircraft Type Indicator | Aircraft code and body type at event level (top 20 airlines first) |
| Predict & Alert Module | AI predictive milestones and proactive risk alerts |
Extended Source Coverage
Beyond our direct airline API integrations, we have onboarded additional data providers and GHA (Ground Handling Agent) sources to close milestone and completion gaps and improve reliability.
The key distinction from the standard model is how these sources are used:
- Standard: supplementary sources act as a fallback only.
- Premium: supplementary sources are queried in parallel with the main sources, which fills milestone gaps far more effectively.
When data conflicts, the main source always wins. It is treated as the highest data quality tier, and this logic also prevents milestone duplication.
A note on coverage expansion. Additional sources can send milestone data for airlines outside our core coverage, expanding the universe of trackable shipments. Coverage for those airlines is partial: events may be captured at origin or at destination, but not necessarily across the full journey. This is distinct from our core airline integrations, which provide end-to-end visibility.
Duplicate Event Filter
As you know in Air Freight tracking, lot of actors can store shipment journey events in airline's system and this often ends with duplicates of the same event captured with short gap in event date.
This filter removes duplicate tracking events per AWB according to your preferred logic, keeping either the first or the last occurrence of each event. The result is a cleaner, ready-to-use event stream.
Configuration is decided by you at the moment of the subscription, allowing you decide based on your needs or your customers will.
Milestone Completeness Visibility Report
Two reports that give you visibility on the milestone data you receive:
- Weekly milestone completeness report: milestone receipt percentages per carrier to give you an overview of which carriers perfoms better and covers more milestones.
- Milestone per Prefix report (one-off): available milestones per prefix, to better on board your users and refine their expectations on the milestones provided by carriers.
Split Shipment Indicator
A dedicated field that flags split shipments by cross-checking route and event pieces, so each split can be tracked through its own journey.
field is described in update examples provided in this page
RFS & Aircraft Type Indicator
Adds the aircraft code and body type at event level, across pre-carriage, on-carriage and airport-to-airport legs. Rolling out for the top 20 airlines first.
field is described in update examples provided in this page
Track & Trace Predict & Alert Module
AI-powered predictive milestones and proactive risk alerts. See the AI Tracking Predictive & Alerts page for the full field reference.
Predictive Milestones
The AI generates estimated timestamps for key airfreight milestones, from FWB through to DLV, even before the actual events are recorded, and continuously refines them as more data arrives.
Covered milestones: FWB, RCS, MAN, DEP, ARR, RCF, NFD, DLV
Predictions come at two confidence levels:
- P50: median expected time, ideal for standard ETA calculations.
- P90: last 10% case of critical expected times in case of late milestone delivery.
Predicted events are marked in the response so you can tell them apart from confirmed events.
Risk Alert Module
Proactive issue management across three levels, so your team knows when to act before a problem escalates:
| Level | Meaning |
|---|---|
| OK | Shipment progressing as expected. No action required. |
| WATCH | Potential risk detected. Attention and monitoring advised. |
| AT RISK | High likelihood of disruption. Immediate action may be required. |
refer to this page for more details about predictions and alerts