This page list all the codes and associated description and http status for all booking operations performed on CargoCONNECT API
Important Notice
The following list highlights the most common errors encountered during the booking process, as identified by CargoAi, but is far from being exhaustive.
Please note that, due to the complexity of the market and the wide variety of potential errors that airlines may return, you may encounter additional errors beyond those listed here.
Please check at the examples available in API endpoint description for generic error message.
| Error Code | Description | Http status |
|---|---|---|
| GetAWBFailed | Selected airline experiences issues with their AWB stock. Please use your own AWB or book with another airline. | 400 |
| CheckAWBFailed | The AWB you provided for the booking is already in use. Please use another AWB number to proceed. | 400 |
| UseAWBFailed | The AWB provided is restricted. Please use another AWB number to proceed. | 400 |
| AgentStockFailed | Provided AWB is not assigned to your office. Please proceed with another AWB. | 400 |
| ProductOfferExpired | This airline offer has expired and is no longer valid. Please perform a new search to receive a valid offer. | 400 |
| ActivateCargoWALLET | According to this airline, the iata cass used for the booking is unknown. Please activate your CargoWALLET to proceed with your booking. | 400 |
| BookingWindowFailled | Chosen flight for booking is outside allowed booking window for this airline. Please proceed with another option inside the booking window or book with another airline. | 400 |
| DimensionsInvalid | Dimensions provided for this shipment have been rejected by the airline. Please proceed with another option or book with another airline. | 400 |
| NotEnoughCapacity | Selected flight is already full. Please proceed with another option or book with another airline. | 400 |
| FlightNotAvailable | Selected flight has been closed or cancelled by the airline. Please proceed with another option or book with another airline. | 400 |
| TemporaryErrorOccurred; UnknownErrorOccurred | Airline Server seems to face unexpected temporary error. Please try again later or book with another airline. | 500 |
| InvalidAgent; CustomerIDInvalid | Agent details are unknown on airline side. Please verify agent details before to proceed with the booking. | 400 |
| MinConnectionTimeFailed | Flight itinerary does not match minimum connection time regarding airline's business rule. Please proceed with another option. | 400 |
| OriginDestInvalid | Origin and destination are not valid for provided flight itinerary. Please proceed with another option. | 400 |
| SHCFailed | Special Handling Code (SHC) provided are invalid or not applicable. Please make sure the used code is valid with the selected airline. | 400 |
| AllotmentIDInvalid | Provided Allotment ID is not known on airline's side. Please verify allotment ID before to proceed. | 400 |
| ProductNotAllowed | Selected product is not applicable for this booking. | 400 |
| missing user information | User information are missing from booking request. | 400 |
| FlightUUID and RateId are already used | Option has already been booked and can't be book a second time. Please proceed with another option. | 500 |
| your api-key is not allowed | API Key is not authorized to perform booking operation. | 403 |
| failure due to request body malformed | Request body does not match expected struct. Please verify your request before to proceed. | 400 |