Subscription E-mail and URL Updates

See the updates you will receive if you subscribe to our Tracking Updates.

Please be aware that our updates are sent only when new events are tracked.

However, all information is sent with the update for subscription and we have separate fields for old events (oldEvents), new events (newEvents) and events (events) overall.

URL Update Example

{
  "awb": "000-01234567",
  "origin": "TPE",
  "destination": "DUS",
  "oldEvents": [
    {
      "code": "BKD",
      "eventLocation": "TPE",
      "eventLocationCoord": "121.23300171,25.07769966",
      "flight": {
        "number": "CV9363",
        "origin": "TPE",
        "destination": "LUX",
        "originCoord": "121.23300171,25.07769966",
        "destinationCoord": "6.21152020,49.62659836",
        "actualDeparture": "2025-08-14T19:25:00+08:00",
        "actualArrival": "2025-08-15T06:06:00+02:00",
        "carbonEmission": "703.91 kg",
        "distance": "9530.85",
        "duration": "10h 35m 23s"
      },
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": false,
      "distance": "9530.85",
      "origin": "TPE",
      "destination": "LUX",
      "time": "10h 35m 23s",
      "flightNumber": "CV9363",
      "carbonEmission": "703.91 kg",
      "originCoord": "121.23300171,25.07769966",
      "destinationCoord": "6.21152020,49.62659836"
    },
    {
      "code": "FOH",
      "eventDate": "2025-08-13T19:31:37+08:00",
      "eventLocation": "TPE",
      "eventLocationCoord": "121.23300171,25.07769966",
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": false,
      "origin": "TPE",
      "originCoord": "121.23300171,25.07769966"
    },
    {
      "code": "RCS",
      "eventDate": "2025-08-13T19:31:39+08:00",
      "eventLocation": "TPE",
      "eventLocationCoord": "121.23300171,25.07769966",
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": false,
      "origin": "TPE",
      "originCoord": "121.23300171,25.07769966"
    },
    {
      "code": "RCS",
      "eventDate": "2025-08-14T16:30:00+08:00",
      "eventLocation": "TPE",
      "eventLocationCoord": "121.23300171,25.07769966",
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": true,
      "origin": "TPE",
      "originCoord": "121.23300171,25.07769966"
    },
    {
      "code": "DEP",
      "eventDate": "2025-08-14T19:25:00+08:00",
      "eventLocation": "TPE",
      "eventLocationCoord": "121.23300171,25.07769966",
      "flight": {
        "number": "CV9363",
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        "actualDeparture": "2025-08-14T19:25:00+08:00",
        "actualArrival": "2025-08-15T06:06:00+02:00",
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        "distance": "9530.85",
        "duration": "10h 35m 23s"
      },
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": false,
      "distance": "9530.85",
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    },
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      "code": "DEP",
      "eventDate": "2025-08-14T19:30:00+08:00",
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        "scheduledArrival": "2025-08-15T06:03:00+02:00",
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        "distance": "9530.85",
        "duration": "10h 35m 23s"
      },
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      "scheduledDepartureDate": "2025-08-14T19:30:00+08:00",
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      "code": "DEP",
      "eventDate": "2025-08-14T19:56:00+08:00",
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      "code": "BKD",
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      "eventDate": "2025-08-15T06:03:00+02:00",
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      },
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    {
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        "actualArrival": "2025-08-15T06:06:00+02:00"
      },
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      "isPlanned": false,
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      "flightNumber": "CV9363",
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    {
      "code": "ARR",
      "eventDate": "2025-08-15T06:08:00+02:00",
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        "scheduledArrival": "2025-08-15T06:08:00+02:00"
      },
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      "pieces": "20",
      "isPlanned": true,
      "origin": "TPE",
      "destination": "LUX",
      "flightNumber": "CV9363",
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    {
      "code": "ARR",
      "eventDate": "2025-08-15T06:23:00+02:00",
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      },
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      "code": "RCF",
      "eventDate": "2025-08-15T08:03:00+02:00",
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    {
      "code": "RCF",
      "eventDate": "2025-08-15T08:08:00+02:00",
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      },
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    {
      "code": "RCF",
      "eventDate": "2025-08-15T08:23:00+02:00",
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      },
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      },
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    {
      "code": "RCF",
      "eventDate": "2025-08-15T18:00:00+02:00",
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        "scheduledArrival": "2025-08-15T12:00:00+02:00"
      },
      "weight": "220.0",
      "pieces": "20",
      "isPlanned": true,
      "origin": "LUX",
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    {
      "code": "NFD",
      "eventDate": "2025-08-15T21:00:00+02:00",
      "eventLocation": "DUS",
      "eventLocationCoord": "6.76677990,51.28950119",
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        "scheduledArrival": "2025-08-15T12:00:00+02:00"
      },
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      "pieces": "20",
      "isPlanned": true,
      "origin": "LUX",
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      "flightNumber": "CV9150Z",
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    },
    {
      "code": "AWD",
      "eventDate": "2025-08-15T21:00:00+02:00",
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        "scheduledArrival": "2025-08-15T12:00:00+02:00"
      },
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      "pieces": "20",
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      "origin": "LUX",
      "destination": "DUS",
      "flightNumber": "CV9150Z",
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    },
    {
      "code": "DLV",
      "eventDate": "2025-08-18T11:00:00+02:00",
      "eventLocation": "DUS",
      "eventLocationCoord": "6.76677990,51.28950119",
      "flight": {
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        "scheduledArrival": "2025-08-15T12:00:00+02:00"
      },
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      "destinationCoord": "6.76677990,51.28950119"
    }
  ],
  "newEvents": [
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      "code": "BKD",
      "eventLocation": "LUX",
      "eventLocationCoord": "6.21152020,49.62659836",
      "flight": {
        "number": "CV9150Z",
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        "duration": "12m 36s"
      },
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    },
    {
      "code": "RCF",
      "eventDate": "2025-08-15T12:33:00+02:00",
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      "eventLocationCoord": "6.21152020,49.62659836",
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        "actualArrival": "2025-08-15T06:06:00+02:00"
      },
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    },
    {
      "code": "DEP",
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        "actualArrival": "2025-08-15T12:00:00+02:00",
        "carbonEmission": "41.73 kg (est)",
        "distance": "189.04",
        "duration": "12m 36s"
      },
      "weight": "220.0",
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    },
    {
      "code": "ARR",
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      },
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    },
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      "eventLocation": "DXB",
      "eventLocationCoord": "55.36439896,25.25279999",
      "flight": {
        "number": "EK7060D",
        "origin": "DWC",
        "destination": "DXB",
        "originCoord": "55.16138889,24.89666667",
        "destinationCoord": "55.36439896,25.25279999",
        "scheduledDeparture": "2024-06-25T02:30:00+04:00",
        "estimatedDeparture": "2024-06-25T02:30:00+04:00",
        "actualDeparture": "2024-06-25T02:49:00+04:00",
        "scheduledArrival": "2024-06-25T04:00:00+04:00",
        "estimatedArrival": "2024-06-25T04:19:00+04:00",
        "actualArrival": "2024-06-25T03:50:00+04:00"
      },
      "weight": "1167.0",
      "volume": "7.0",
      "pieces": "73",
      "isPlanned": false,
      "origin": "DWC",
      "destination": "DXB",
      "flightNumber": "EK7060D",
      "scheduledDepartureDate": "2024-06-25T02:30:00+04:00",
      "originCoord": "55.16138889,24.89666667",
      "destinationCoord": "55.36439896,25.25279999"
    },
    {
      "code": "ARR",
      "eventDate": "2024-06-25T04:19:00+04:00",
      "eventLocation": "DXB",
      "eventLocationCoord": "55.36439896,25.25279999",
      "flight": {
        "number": "EK7060D",
        "origin": "DWC",
        "destination": "DXB",
        "originCoord": "55.16138889,24.89666667",
        "destinationCoord": "55.36439896,25.25279999",
        "scheduledDeparture": "2024-06-25T02:30:00+04:00",
        "estimatedDeparture": "2024-06-25T02:30:00+04:00",
        "actualDeparture": "2024-06-25T02:49:00+04:00",
        "scheduledArrival": "2024-06-25T04:00:00+04:00",
        "estimatedArrival": "2024-06-25T04:19:00+04:00",
        "actualArrival": "2024-06-25T03:50:00+04:00"
      },
      "weight": "1167.0",
      "volume": "7.0",
      "pieces": "73",
      "isPlanned": false,
      "origin": "DWC",
      "destination": "DXB",
      "flightNumber": "EK7060D",
      "scheduledDepartureDate": "2024-06-25T02:30:00+04:00",
      "originCoord": "55.16138889,24.89666667",
      "destinationCoord": "55.36439896,25.25279999"
    },
    {
      "code": "MAN",
      "eventDate": "2024-06-25T07:31:00+04:00",
      "eventLocation": "DXB",
      "eventLocationCoord": "55.36439896,25.25279999",
      "flight": {
        "number": "EK406",
        "origin": "DXB",
        "destination": "MEL",
        "originCoord": "55.36439896,25.25279999",
        "destinationCoord": "144.84300232,-37.67330170",
        "scheduledDeparture": "2024-06-25T10:05:00+04:00",
        "estimatedDeparture": "2024-06-25T10:10:00+04:00",
        "actualDeparture": "2024-06-25T10:10:00+04:00",
        "scheduledArrival": "2024-06-26T05:30:00+10:00",
        "estimatedArrival": "2024-06-26T06:09:00+10:00",
        "actualArrival": "2024-06-26T06:18:00+10:00",
        "carbonEmission": "7231.20 kg",
        "distance": "11645.11",
        "duration": "12h 56m 20s"
      },
      "weight": "1413.0",
      "volume": "8.5",
      "pieces": "89",
      "isPlanned": false,
      "distance": "11645.11",
      "origin": "DXB",
      "destination": "MEL",
      "time": "12h 56m 20s",
      "flightNumber": "EK406",
      "scheduledDepartureDate": "2024-06-25T10:05:00+04:00",
      "carbonEmission": "7231.20 kg",
      "originCoord": "55.36439896,25.25279999",
      "destinationCoord": "144.84300232,-37.67330170"
    },
    {
      "code": "DEP",
      "eventDate": "2024-06-25T10:10:00+04:00",
      "eventLocation": "DXB",
      "eventLocationCoord": "55.36439896,25.25279999",
      "flight": {
        "number": "EK406",
        "origin": "DXB",
        "destination": "MEL",
        "originCoord": "55.36439896,25.25279999",
        "destinationCoord": "144.84300232,-37.67330170",
        "scheduledDeparture": "2024-06-25T10:05:00+04:00",
        "estimatedDeparture": "2024-06-25T10:10:00+04:00",
        "actualDeparture": "2024-06-25T10:10:00+04:00",
        "scheduledArrival": "2024-06-26T05:30:00+10:00",
        "estimatedArrival": "2024-06-26T06:09:00+10:00",
        "actualArrival": "2024-06-26T06:18:00+10:00",
        "carbonEmission": "7231.20 kg",
        "distance": "11645.11",
        "duration": "12h 56m 20s"
      },
      "weight": "1413.0",
      "volume": "8.5",
      "pieces": "89",
      "isPlanned": false,
      "distance": "11645.11",
      "origin": "DXB",
      "destination": "MEL",
      "time": "12h 56m 20s",
      "flightNumber": "EK406",
      "scheduledDepartureDate": "2024-06-25T10:05:00+04:00",
      "carbonEmission": "7231.20 kg",
      "originCoord": "55.36439896,25.25279999",
      "destinationCoord": "144.84300232,-37.67330170"
    },
    {
      "code": "ARR",
      "eventDate": "2024-06-26T06:18:05+10:00",
      "eventLocation": "MEL",
      "eventLocationCoord": "144.84300232,-37.67330170",
      "flight": {
        "number": "EK406",
        "origin": "DXB",
        "destination": "MEL",
        "originCoord": "55.36439896,25.25279999",
        "destinationCoord": "144.84300232,-37.67330170",
        "scheduledDeparture": "2024-06-25T10:05:00+04:00",
        "estimatedDeparture": "2024-06-25T10:10:00+04:00",
        "actualDeparture": "2024-06-25T10:10:00+04:00",
        "scheduledArrival": "2024-06-26T05:30:00+10:00",
        "estimatedArrival": "2024-06-26T06:09:00+10:00",
        "actualArrival": "2024-06-26T06:18:00+10:00"
      },
      "weight": "1413.0",
      "volume": "8.5",
      "pieces": "89",
      "isPlanned": false,
      "origin": "DXB",
      "destination": "MEL",
      "flightNumber": "EK406",
      "scheduledDepartureDate": "2024-06-25T10:05:00+04:00",
      "originCoord": "55.36439896,25.25279999",
      "destinationCoord": "144.84300232,-37.67330170"
    }
  ],
  "weight": "1413.0",
  "pieces": "89",
  "volume": "8.5",
  "carbonEmission": "12300.03 kg",
  "status": "AT_DESTINATION"
}

Note: when the shipping is split during transit, you can see the tracking events separately for each part, like in the second example above.

URL Subscription Update Objects definition

NameTypeDescription
awbstringBooking's AWB prefix and number
originstringOrigin airport code
destinationstringDestination airport code
oldEvents[]trackingEventPreviously updated tracking events
newEvents[]trackingEvent Newly updated tracking events
events[]trackingEvent All the events found in the last tracking
weightstringTotal gross weight of the shipment;
data format: string(float, one decimal place) in kg (e.g., "123.4")
piecesstringTotal number of pieces of the shipment;
data format: string(integer) (e.g., "3")
volumestringTotal volume of the shipment;
data format: string(float, one decimal place) in cbm (e.g., "56.7")
carbonEmissionstringTotal carbon emission of the flight itinerary;
data format: string(float, two decimal places followed by "kg" and in case of estimated value "(est)") (e.g., "123.45 kg (est)")
statusstringBooking status

trackingEvent Object

NameTypeDescription
codestringTracking event code
descriptionstringTracking event description
eventDatestringTracking event date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
eventLocationstringTracking event airport location
eventLocationCoordstringTracking event airport coordinates location;
data format: string — latitude,longitude (e.g., "14.26000023,50.10079956")
flighttrackingFlightFlight associated to tracking event
weightstringShipment event weight;
data format: string(float, one decimal place in kg) (e.g., "123.4")
volumestringShipment event volume;
data format: string(float, one decimal place in cbm) (e.g., "56.7")
piecesstringShipment event pieces;
data format: string(integer) (e.g., "3")
additionalInformationadditionalTrackingInformationTracking event additional information (Notifications, Delivery, etc.)
eventUlds[]eventULDdetails ULD information if event contains ULDs
isPlannedstringFlag to inform if the event is planned to happen in the future
distancestringDistance between origin and destination in km;
data format: string(float, two decimal places) (e.g., "789.01")
originstringOrigin airport code
destinationstringDestination airport code
timestringFlight total duration - (format: HH MM SS)
flightNumberstringFlight number;
data format: string — airline code and flight number with removed leading zeros (e.g., "AA123")
scheduledDepartureDatestringScheduled flight event departure date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
carbonEmissionstringTotal carbon emission of the event;
data format: string(float, two decimal places followed by "kg" and in case of estimated value "(est)") (e.g., "123.45 kg (est)")
originCoordstringOrigin latitude and longitude coordinates;
data format: string — latitude,longitude (e.g., "14.26000023,50.10079956")
destinationCoordstringDestination latitude and longitude coordinates;
data format: string — latitude,longitude (e.g., "14.26000023,50.10079956")

trackingFlight Object

NameTypeDescription
numberstringFlight number;
data format: string — airline code and flight number with removed leading zeros (e.g., "AA123")
originstringOrigin airport code
destinationstringDestination airport code
originCoordstringOrigin latitude and longitude coordinates;
data format: string — latitude,longitude (e.g., "14.26000023,50.10079956")
destinationCoordstringDestination latitude and longitude coordinates;
data format: string — latitude,longitude (e.g., "14.26000023,50.10079956")
datestringFlight departure date;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
scheduledDeparturestringScheduled flight departure date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
estimatedDeparturestringEstimated flight departure date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
actualDeparturestringReal flight departure date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
scheduledArrivalstringScheduled flight arrival date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
estimatedArrivalstringEstimated flight arrival date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
actualArrivalstringReal flight arrival date and time;
standard format: YYYY-MM-DDTHH:MM:SS±HH:MM (e.g., "2024-05-14T14:05:35+02:00")
carbonEmissionstringTotal carbon emission of the flight;
data format: string(float, two decimal places followed by "kg" and in case of estimated value "(est)") (e.g., "123.45 kg (est)")
distancestringDistance between origin and destination in km;
data format: string(float, two decimal places) (e.g., "789.01")
durationstringFlight total duration (format: HH MM SS)
flightUlds[]eventULDdetailsULD information if flight contains ULDs

additionalTrackingInformation Object

NameTypeDescription
receivedFromNamestringName of the person who drop shipment at the warehouse
notificationToNamestringName of the person to notify about shipment availability
deliveryToNamestringName of the person to deliver the shipment
transferredToCarrierstringCarrier to which shipment has been transferred to

eventULDdetails Object

NameTypeDescription
piecesstringNumber of ULD;
data format: string(integer) (e.g., "3")
uldstringULD type ("AKE", "LDP", "MDP")

E-mail Update Example

e-mail updates for AWB 000-00062462

e-mail updates for AWB 000-00062462